By Christopher J. Jewell (auth.)
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Additional resources for Agents of the Welfare State: How Caseworkers Respond to Need in the United States, Germany, and Sweden
This occurs, for example, when a social worker chooses among program providers for a child with special education needs (Adler 2000), or a prosecutor decides what charges to pursue against a defendant (Johnson 1998). Under such circumstances, staff need considerably more specific, nonstandard information about the available choices, the claimant, and how to match them most effectively. The complexity and intractability of the problems organizations are mandated to address can also vary, therefore affecting the extent to which frontline staff intervene into individuals’ private lives.
However, recent policy reforms in Germany that transferred large numbers of recipients into a new national unemployment program and radically simplified the welfare benefit structure have likely brought work demands into better alignment with organizational capacity. BOOK OVERVIEW 15 As in Bremen, Swedish caseworkers in Malmö (chapter 5) have the authority to consider the particular circumstances of claimants in determining levels of support. But by contrast, the Swedish approach is characterized by more limited regulatory codification.
This book addresses many of these limitations through a smaller, more in-depth comparative approach. In recognizing that it is often at the point of delivery where we see how welfare states actually work and how they work differently, it utilizes street-level observations and interviews in 36 AGENTS OF THE WELFARE STATE addition to policy-level data. It also looks at social assistance as a whole, examining how program officials contend with complicated issues raised both by needs assessment and the promotion of recipient self-sufficiency.
Agents of the Welfare State: How Caseworkers Respond to Need in the United States, Germany, and Sweden by Christopher J. Jewell (auth.)
Categories: Social Work